khelplay
khelplay
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This app is available for your device
khelplay
This app is available for your device
Contact
+91 9708670220
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the khelplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check your internet connection to ensure a strong signal is present. Wait for the OTP to be sent and if it doesn't arrive within the allotted time, use the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your existing active number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and you should be able to easily log in and play after installation. This should fix any compatibility problems and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the khelplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not the bonus amount collected. This means you can withdraw your winnings but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process payments in 30 minutes to 3 hours. However, occasional delays may occur, prolonging the wait to up to 24 hours for payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone but the gamer. It can be withdrawn as cash from winnings earned by playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any withdrawal requests. If the issue persists, don't worry, the funds will be added to your wallet account within 24 hours. If you still face problems, you can seek assistance from their care centre.
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